OPERATIONS MANAGER

The Operations Manager reports directly to GMDs’ Chief Operations Officer

GMD office, Cape Town, South Africa

The Operations Manager is responsible for the day-to-day management and control of deployed Maritime Security Teams with assistance of the Control Room operators. He/she ensures that all Maritime Security Teams deploying on maritime security missions are aware of GMD SOPs and Policies and adhere to their standards at all times. He/she manages Daily SITREPS received from the deployed Maritime Security Teams and provides additional guidance and assistance to vessel Masters and MST Team leaders when required. He/she is responsible to ensure that all incidents are reported, investigated, remedial plans/training are implemented and that Standing Operating Procedures are updated accordingly. He/she will take over the responsibilities of the Compliance Manager in his absence.

PSIRA: A-Grade
Computer literacy: Understanding of Microsoft Office, as well as overall good IT skills
Team work: Ability to work as part of a team and adapt to new systems and procedures
Accuracy: Attention to detail and the ability to produce information quickly and clearly
Interpersonal skills: Liaise with internal and external stakeholders for information and documentation often at short notice
Initiative: Being proactive, self-motivated always going beyond the call of duty
Work under pressure: Handle interruptions and emergency situations whilst maintaining effectiveness
Administrative skills: Ability to plan and organise work effectively
Results oriented: Focusing attention on key objectives and wanting positive outcomes

Previous experience within the maritime security services sector in an operations co-ordinator role.

To apply for this role please forward your CV to hr@gmd-maritime.com.